Storypark

Support

Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, account, profile and settings.

General

What are learning stories?

Create a story

Add children to a story

Edit or delete a story

Customising the images, font and look of a story

How to change the presentation of your story

Reordering content in a story

Linking multiple stories and notes together

How to search for stories or community posts by keyword

Search stories and community posts

Save, edit or delete a draft story

Order and filter the way you view stories

Duplicating stories

Export all your stories and notes

Accidentally deleted a story

What are Moments?

Stories

How to enable spelling and grammar checking.

Spell check and grammar

Using macrons on a computer

Language, spelling and grammar

What are conversations?

A guide to starting, editing and deleting conversations

Using conversations

Educators: Who can see conversations and where can I find them?

Turn on/off conversations between parents and educators

Conversations

File types and size limits you can upload

If images and videos take too long to upload

File upload troubleshooting

How to crop, rotate and add borders to images in a story

Editing images in stories

Resize images

If images are rotated incorrectly

Upload multiple images, videos and PDFs to a story

Positioning images and videos in stories

Save a document to upload as a PDF

Uploading videos from iPhoto

Uploading files created in PicCollage, ComicLife and other iPad apps

Uploading images and videos

Add a comment to a story

Add a child comment to a story

Edit or delete a comment

Audio comments

Child’s voice audio comments

Photo comments on Stories

Add a comment to a child note

Add a comment to a community post

Comments

What are learning tags and sets?

Educators: What are Storypark learning sets?

Educators: Create learning sets and tags

Learn how to edit, move and delete existing learning sets at your service

Educators: Manage existing learning sets and tags

Tips for getting the most out of your learning sets

Educators: How many learning sets should I have?

Educators: Add tags to a story

Educators: Filter stories by learning tag

Learning tags and sets

Your community space

Create a community post or announcement

Edit or delete a community post

Add files to a community post or announcement

Allow or prevent community posts being created by parents at your service in each one of your community spaces.

Turn on/off ability for parents to create community posts

Community posts and announcements

What are child notes?

Create a child note

Child note categories

Add images, video or files to a child note

Educators: Linking stories and child notes

Edit or delete a child note

Child notes

Educators: What are rooms and common FAQs

Educators: Set up a room

Educators: Access, edit or delete a room

Adding or changing rooms for educators and children

Educators: Add or move educators and children to a room/s

Rooms

Reset your password

Upgrading from a free trial

Adding more children to your plan

Unlock your account

Edit your name, email and password

Add or edit your profile photo

Change your notification settings

Log out

Delete your account

Unsubscribe from all email notifications

Account, profile and settings

Facebook user group

Contact us

Workshops

Find answers and get help from Intercom Support and Community Experts

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