General
Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, account, profile and settings.
What are learning stories?
Educators: Create a story
Add children to a story
Educators: Edit or delete a story
How to change the presentation of your storyCustomising the images, font and look of a story
Educators: Reordering content in a story
Linking multiple stories and notes together
Search stories and community postsHow to search for stories or community posts by keyword
Educators: Working with draft storiesLearn how to save, edit, delete or share a draft story
Order and filter the way you view stories
Duplicating stories
Export a copy of a child's profile
Accidentally deleted a story
Educators: Story types
What are Moments?
File types and size limits you can upload
If images and videos take too long to upload
File upload troubleshooting
Editing images in storiesHow to crop, rotate and add borders to images in a story
Resize images
If images are rotated incorrectly
Upload multiple images, videos and PDFs to a story
Positioning images and videos in stories
Save a document to upload as a PDF
Uploading videos from iPhoto
Uploading files created in PicCollage, ComicLife and other iPad apps
Comments
Educators: Add a comment to a story
Add a child comment to a story
Edit or delete a comment
Audio comments
Child’s voice audio comments
Photo comments on Stories
Add a comment to a child note
Add a comment to a community post
Your community space
Create a community post or announcement
Edit or delete a community post
Add files to a community post or announcementHow to add files to a community post
Turn on/off the ability for parents to create and comment on community postsAllow or prevent community posts being created and/or commented on by parents at your service in each one of your community spaces.
Reset your passwordHow to reset or change your password
Adding more children to your plan
Unlock your account
Edit your name, email and password
Add or edit your profile photo
Change your notification settings
Log out
Delete your account
Unsubscribe from all email notifications
Educators: Change of ownershipThis guide outlines the steps to follow if your service is changing ownership.
Educators: Cancel your service subscription