Welcome to the help centre

Resources to get you started with using Storypark's help centre

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Frequently asked questions

General answers to commonly-asked questions by educators and families.

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General

Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, account, profile and settings.

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For Educators

Specific info for early childhood educators. See the General section for everything else.

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For Families

Specific info for parents and family members. See the General section for everything else.

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Storypark for Families mobile app

Specific info for parents and family members about using the Storypark for Families iOS and Android mobile apps.

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For Network administrators

For administrators of large groups of services – how to use your head office account and network dashboard

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Educator Portfolios

For organisations who are trialling or have subscribed to Storypark's premium Educator Portfolios

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Using Storypark with CCMS platforms

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Integrations

Connect to and manage Storypark with other applications

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Privacy, security and ownership

How we keep information safe, who owns your content, and what different people can access.

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Pricing, payments and your Storypark subscription

Our pricing, ways to pay, sales tax, promo codes and discounts.

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COVID Support Resources

Resources to help families and teachers who are experiencing disruption due to COVID

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Contact us

Email hello@storypark.com

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