Advice and answers from the Storypark Team
Welcome to the help centre
Resources to get you started with using Storypark's help centre

Frequently asked questions
General answers to commonly-asked questions by educators and families.

General
Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, account, profile and settings.

For Educators
Specific info for early childhood educators. See the General section for everything else.

For Families
Specific info for parents and family members. See the General section for everything else.

Storypark for Families mobile app
Specific info for parents and family members about using the Storypark for Families iOS and Android mobile apps.

For Network administrators
For administrators of large groups of services – how to use your head office account and network dashboard

Educator Portfolios
For organisations who are trialling or have subscribed to Storypark's premium Educator Portfolios

Using Storypark with CCMS platforms

Integrations
Connect to and manage Storypark with other applications

Privacy, security and ownership
How we keep information safe, who owns your content, and what different people can access.

Pricing, payments and your Storypark subscription
Our pricing, ways to pay, sales tax, promo codes and discounts.

COVID Support Resources
Resources to help families and teachers who are experiencing disruption due to COVID

Contact us
Email hello@storypark.com or call Australia 1800 225 147, New Zealand 0800 003 233 or US/Canada 1 888 330 9658
