Advice and answers from the Storypark Team
Welcome to the help centre
Resources to get you started with using Storypark's help centre
Frequently asked questions
General answers to commonly-asked questions by educators and families.
Stories, conversations, images and videos, comments, learning tags and sets, community posts, child notes, rooms, account, profile and settings.
Specific info for early childhood educators. See the General section for everything else.
Specific info for parents and family members. See the General section for everything else.
Storypark for Families mobile app
Specific info for parents and family members about using the Storypark for Families iOS and Android mobile apps.
For Network administrators
For administrators of large groups of services – how to use your head office account and network dashboard
For organisations who are trialling or have subscribed to Storypark's premium Educator Portfolios
Privacy, security and ownership
How we keep information safe, who owns your content, and what different people can access.
Pricing and payments
Our pricing, ways to pay, sales tax, promo codes and discounts.
COVID Support Resources
Resources to help families and teachers who are experiencing disruption due to COVID