Notifications are alerts you receive when somebody does something within Storypark that demands your attention. For certain actions, you'll also receive an email notification. The types of notifications you'll receive will depend on a few factors; whether you’re an educator, a parent or a family member, an admin or non-admin. 

In this guide learn about:

In-app or web notifications show up as a number in a red speech bubble next to the Storypark duck at the top of the page. This represents the number of notifications you have waiting, for example:

Clicking this will show you a dropdown of your latest notifications and clicking See all notifications at the bottom of this take you to your Notifications page. 

With some types of notifications, you can also be sent an email to let you know about it. You can choose which types of email notifications you receive or unsubscribe from all of them.

If you're an admin educator you'll receive email notifications when:

If you're a non-admin educator you'll receive email notifications when:

​If you're an admin family member you'll receive email notifications when:

​If you're a non-admin family member you'll receive email notifications when:

The default setting for each of these is to be sent an email. You can change these settings on your Notification settings page:

1. Click the settings icon that looks like a little cog at the top of the page.

2. From the dropdown menu select Notification settings.

3. You’ll be taken to a form where you can edit your email notification settings.

You'll see a series of checkboxes. By checking or unchecking each box you can choose the types of notification emails you receive.
​

If you are an educator and you have Admin permissions you'll receive all notifications from across your service. However, if you're a non-admin assigned to a specific room you'll only get notifications for that room.

If you do not wish to receive any emails from Storypark, you can check the 'Unsubscribe from all email notifications' option at the bottom of the page and tap Save my preferences.
​
​Note: If you are a family admin for a child's profile, there are some exceptions which override the settings and cannot be unsubscribed from. It is recommended that services use this for urgent or time-sensitive news only.

If you'd like more control over what you receive, you can set up filters in your email so that when an email is received from Storypark, it automatically gets taken out of your inbox into a folder named, eg. 'Storypark'. You could for example set up a filter that sorts emails by room if it mentions a room name. You can create as many email filters as you like.

Email filters are particularly useful for educators at large centres and managers of groups of services.

The process of setting up email filters depends on the email system you're using – each one is different. Search your email system's help area or simply Google 'Email filters' and the name of your email system to find out how.