Storypark

Support

Specific info for parents and family members about using the Storypark for Families iOS and Android mobile apps.

Storypark for Families mobile app

Watch a short walkthrough of the Families app

An introduction to the Storypark for Families app

An introduction to the Storypark for Families mobile app

Download the 'Storypark for Families' iOS app

Download the 'Storypark for Families' Android app

Download the 'Storypark for Families' app

If you haven't used Storypark before, here's how you set up your 'Storypark for Families' account.

Families: Setting up a new Storypark account

Logging into Storypark for Families if you have a pre-exisiting Storypark account.

Logging into Storypark for Families using a Storypark account

How to find out where your child's Education stories can be found within 'Storypark for Families'

Where is the Education Feed in 'Storypark for Families'?

How to access your Storypark account from the Storypark for Families app if you've forgotten your password.

Forgot Password in 'Storypark for Families'

How to change your email address from the Storypark for Families app.

Changing your email address in 'Storypark for Families'

Adding your profile photo in 'Storypark for Families'

How to add or change a child's profile picture in the Storypark for Families app.

Families: Changing a child's profile picture

Choose which children appear on your Family and Education timelines in the Storypark for Families app.

Families: Filter Multiple Children

Choose which notifications you want to recieve and how often via the Families app.

Notification Settings for 'Storypark for Families'

How to turn on te reo Māori in the Storypark for Families app

Supporting te reo Māori

Account and settings

Invite family members to view and contribute to your child's profile

Inviting family in 'Storypark for Families'

Select the level of access family members have to each of your children's timelines

Updating a family member’s access to a child’s profile in ‘Storypark for Families’

After inviting your partner to Storypark,  being sure they are able to see your child's stories as well as community posts, plans, routines.

Partner not seeing a child's education feed?

If you'd like to change a family member's access to your child/children's timeline.

Remove a Family Member in 'Storypark for Families'

Inviting and managing family

Moments and how to add, edit and share them

Families: Moments

Moments

The Community tab in 'Storypark for Families'

Families: Using the calendar feature

How to contact educators via the 'Storypark for Families' app

Starting a conversation in the 'Storypark for Families' app

This article is about creating a community post using the Storypark for Families App.

Create a Community Post from 'Storypark for Families'

Community

Viewing plans in 'Storypark for Families'

Planning

Viewing Routines in 'Storypark for Families'

Routines

Viewing child notes in 'Storypark for Families'

Child notes

How to stop receiving notifications and updates for the Raising Children Network developmental messages.

Turn off updates for 'Raising Children Network' messages.

How to make sure your child is receiving age appropriate developmental messages.