Storypark for Families mobile app

Download the 'Storypark for Families' app

Download the 'Storypark for Families' iOS app

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Download the 'Storypark for Families' Android app

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Account and settings

Where is the Education Feed in 'Storypark for Families'?

How to find out where your child's Education stories can be found within 'Storypark for Families'

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Changing a child's profile picture

How to add or change a child's profile picture

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Setting up a new Storypark account

If you haven't used Storypark before, here's how you set up your 'Storypark for Families' account.

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Logging into Storypark for Families using a Storypark account

Helping you to log into Storypark for Families if you have a pre-exisiting Storypark account.

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Adding a profile photo in 'Storypark for Families'

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Notification Settings for 'Storypark for Families'

Choose how often you receive notifications

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Forgot Password in 'Storypark for Families'

How to access your Storypark account from the Storypark for Families app if you've forgotten your password.

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Changing your email address in 'Storypark for Families'

How to change your email address from the Storypark for Families app.

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Delete Your Account

If you no longer want to be on the Storypark system, you can delete your account.

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Inviting and managing family

Choose which family members see the content for each individual child.

You are able to select which family members have access to each of your children's timeline, offering you greater control of their content

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Inviting family

Invite family members to view and contribute to your child's profile

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Sharing a 'moment' with selected family members

Sometimes you don't want everyone on your account to see a moment. Here's how to select who sees a moment and who won't.

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Removing pending invitation

If a family member hasn't accepted your invitation yet, you can remove the 'pending invitation'.

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Remove a Family Member

If you'd like to change a family member's access to your child/children's timeline.

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Partner not seeing a child's education feed

After inviting your partner to 'Storypark for Families', being sure they are able to see your child's Stories' and 'Community Posts'.

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Moments

Adding and Editing Moments

Here you'll find information on adding a moment, and applying filters, artwork and custom text.

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Adding a new moment

How to add photos to your timeline, whether you've just taken them or from an archive on your device.

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Filter Multiple Children

Choose which children appear on your moments timeline.

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Sharing a 'Moment' with your teacher

When you capture moments, you are able to share the moment with your child's teachers.

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Creating a 'Story' in 'Storypark for Families'

How to create a post similar to the 'Stories' you receive from your Storypark educator and share with your educator and/or family members.

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Photobooks and gifts

Creating a photobook or photo print

How to create printed books and gifts through the Storypark for Families app

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How much do photobooks and gifts cost?

Printing and shipping prices for all gifts and photo books created through the Families app

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Shipping times for photobooks and gifts

Information on delivery times and checking the status for all gifts and photo books created through the Families app

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Returns and exchanges on photobooks and gifts

Information on our refund policy for all gifts and photo books created through the Families app

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Raising Children Network

Developmental messages don't match the age of my child.

How to make sure your child is receiving age appropriate developmental messages.

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Turn off updates for 'Raising Children Network' messages.

How to stop receiving notifications and updates for the Raising Children Network developmental messages.

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