This article covers creating a community post on the web version of Storypark. If you're using the Storypark for Educators app, see Using the Storypark for Educators app on an iPhone or iPad instead.

In this guide, learn about:

You can also learn more about your community space, community posts and urgent posts in Your community space.

To find your community space, tap the Community tab.

Save to in progress and Post stay greyed out until you’ve added something to the post. If you’re not ready to share it yet, you can save it and come back to it later. See saving a community post to finish later.

You can also create a community post from a room at your centre. Rooms have their own Community discussion space, which works the same way as the early childhood service's community space. To create a community post from a room's community space, the educator first needs to be in the room. If they aren't, an admin educator will need to add them before they can create a community post in the room.

Alternatively, to quickly create a community post tap + Create in the blue menu bar at the top of any page, then choose the community post option.

If you're connected to multiple services and want to post to a specific service or room, create it from the Community page within that service or room.

The image, video and attachment icons sit just below the text field. Add what you need before you post. Your files appear as thumbnails underneath, each with a small cross if you want to remove one.

Read Add files to a community post to learn more.

Sometimes you start a post and can't finish it. You can save a community post as a draft and come back to it whenever suits you to continue editing and/or publish.

While you're writing, tap Save to In progress instead of Post. This saves your post as a draft without publishing it.

Your post is saved. Nothing is shared with families while it is a draft.

At the top of the community page, tap In progress.

Your saved posts appear as cards, each showing the start of the post, who added it, and any photos attached.

In progress shows saved posts from everyone at your service, not just your own. To narrow it to yours, tap Filter and choose Authored by me.

Educators at your service can see in-progress posts. Families can't see them at all until you share them.

To check who that is, tap the eye icon at the top right of the In progress tab, next to the sort control.

Because your team can see them, a colleague can pick up a post you started, finish it and share it. This helps when you're rostered off, and a message still needs to go out.

Posts in progress aren’t private: any educator at your service can see them. Nobody is notified when you save one, and it won’t appear in anyone’s activity feed. If you’re jotting something down that isn’t meant for the team to read, a child note or a conversation may suit better.

In a post that’s already in progress, the middle button reads Save instead of Post to in progress, since it’s already saved. Tapping Save keeps your changes and leaves the post where it is.

Once shared, your post:

How long a post sits in progress doesn't affect what families receive: they get the same notification either way, when you share it.

Admin educators can mark community posts as urgent.

While writing your post, tick Mark as urgent on the right, below the text field.

Admin family members will receive an email and their usual Storypark notification, even if they've turned off community post emails in their notification settings.

Storypark Assist adds writing tools to your community posts, including spelling and grammar checks, translation, and tone changes.

If you have writing tools, you'll find them behind the A icon at the top right of the text field.

Tap the A icon and choose the spelling and grammar option. Suggestions appear highlighted in your text, with Accept or Discard above them.

Tap the A icon and choose Translation. Select the language you'd like your message translated into.

The translation appears highlighted the same way, with Accept and Reject, so you can read it over before it replaces anything.

Choose a tone that suits your post. Tap the A icon, then choose Change tone.

If your service has Early Access and Storypark Assist, you can dictate your community post instead of typing it.

Can families see a post while it's saved to In progress?

No. Only educators at your service can see posts that are in progress. Families see nothing until you share the post.

Can another educator finish and share a post I started?

Yes. Anyone at your service can pick up a post that's in progress, edit it and share it. This is useful if you're rostered off before a message needs to go out.

Who can mark a community post as urgent?

Only admin educators can mark a post as urgent.

Does Storypark Assist cost extra?

It depends on your service. Trial Storypark Assist for free: an admin educator can add it through your account page if you're at an independent service, or by contacting your Account Manager if you're part of a multi-site network.
​Get in touch with our support team if you have any questions.

Other articles you may be interested in: