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Bookings in Storypark
If your child's centre uses Xap, you can manage bookings right from the Admin section of the Storypark for Families app once you've connected your Xap account. This covers viewing upcoming and past bookings, requesting casual bookings, and letting your centre know when your child will be away.
Viewing your bookings
From the Admin section, tap Bookings to see your child's booking list. Bookings are shown anchored at today – scroll back to see booking history or forward for upcoming sessions.
Tap any booking to see full details – session, date and time, and its current status.
Recording an absence
If your child won't be attending a booked session, you can mark them absent from within the booking. Where your centre requires it, you can also attach supporting documents – for example, a medical certificate.
Making a casual booking
To request an extra session outside your child's regular pattern:
From Bookings, start a new booking request on the date you need by tapping the + button.
Select the session or sessions you'd like to book for the day.
Review the request, including which sessions are selected and which payment account it will be billed to.
Submit your request.
Note: A casual booking request goes to your centre for confirmation – it isn't guaranteed until approved. You'll be notified of the outcome.
Frequently asked questions
Why can't I see Bookings in the Admin section?
Bookings only appears once you've connected your Xap account and your centre has bookings enabled through Xap.
Is a casual booking guaranteed once I submit it?
No – it's a request. Your centre confirms availability and you'll be notified either way.
Can I book for more than one child at once?
Yes, you can select the sessions for more than one child during the booking flow.
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