Our team can best assist if you give them as much detail as possible about your query. Feel free to let them know how you are accessing Storypark (platform, browser name and device) and provide screenshots if you are able to/it is relevant to your query.

Email our customer support team at hello@storypark.com

Or call us:

You may need to leave a voicemail for a call back. If you are leaving a voicemail, please leave your name, service's name and phone number including area and country code.
❗Important: Without a supplied area code, it may not be possible to ring back some customers.

If you are an educator, or a parent with a child who attends an early learning service explore the rest of the help centre here.

Parents and families that signed up to Storypark through the iOS or Android Families app can find help about the app here.

Join the Storypark professional practice community on Facebook, a space to ask questions of other practitioners and the team at Storypark. 

Talk to a Storypark advocate, experienced educational practitioners and specialists who can give you an independent opinion about how Storypark works and the difference it can make.

Find an online workshop that suits:

Keep up-to-date on our blog

Watch Mat Time video interviews with experts

30 second Teach Me ideas for teachers