If you are looking for help with the following:
Reporting an absent child/ an absence
Immunisation, medication, injury
Billing/payment for your child’s service
It may be that you are looking for help with Storypark Manage rather than Storypark.
In the first instance, for help with Storypark Manage contact your child's service directly so they can help you further.
Should they need further assistance they'll be able to reach out to the Storypark Manage team at firstname.lastname@example.org.