If you get stuck or have a question, you can click the little blue chat icon located in the bottom right of most pages within Storypark:

Here you can:
Find relevant help articles

Read about What's new to Storypark
Send the customer support team a message


Find relevant articles, or search for one

This button will guide you to any tips and links to help centre articles about that page. For example, if you click the blue chat button while on the stories page, you will be offered help articles related to stories to help answer your question quicker, or alternatively, you can search the help centre for another article.



What's new

Notice a new button in Storypark? Or a new feature? Wondering what it does and how to use it? You will likely find this information via our What's new feature located at the bottom section of the blue help button:

The What's new feature tells you all you need to know about new improvements and updates to our product, and offers extra resources to get you on your way. It's updated as soon as something new is added to Storypark.


Send us a message

You can also send a message to our support team to speak with someone via the same blue button. You will also see replies in this section.

Note: Our team can best assist if you give them as much detail as possible about your query upfront. Feel free to let them know how you are accessing Storypark (platform, web browser name and device) and provide screenshots if it is relevant to your query.



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