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Educators: Received an email that a child’s profile has been deleted?


Family Admins (typically a parent or guardian) can delete their child's profile from Storypark permanently. If they do this, it triggers an email notification to any current admins educators at the child's service.
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We send admin educators an email about the deletion as a heads up and also so you can export a copy of the child's profile to save offline, before it is gone from Storypark. The link to export the child's profile is contained in the email.
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​Note: If you think the child's profile was deleted by accident, email our support team so we can look at restoring the profile for you.
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