If you are an admin educator at your service, you have the option to allow or prevent conversations being started by admin family members with educators at your service.
To access this setting, you'll need to visit the Storypark website and take the following steps:
Tap on your left-hand Menu button and find your service.
Tap your service's name and Stories underneath that.
Tap Edit next to the service's name to access your service's settings:
To prevent admin family members from starting new conversations with educators, uncheck the Allow teacher-parent conversations option.
To allow admin family members to start new conversations with educators - check the Allow teacher-parent conversations option.
Tap the Save button to apply the changes you've made.
❗Important: Turning off teacher-parent conversations will also mean non-admin educators can't start conversations with any family members connected to your service.
Also, turning off this option means that admin family members will still be able to start conversations with their own family members who are connected to the same child.