If you are an Admin educator at your service, you have the option to allow or prevent conversations being started by parents with educators at your service. (This setting is not finite and can be updated if you change your mind.)
To access this setting you'll need to visit the Storypark website and take the following steps:
Tap on your left-hand Menu button and find your service.
Tap your service's name and Stories underneath that.
Tap Edit next to the service's name to access your service's settings:
To prevent parents from starting new conversations - uncheck the Allow teacher-parent conversations option.
To allow parents to start new conversations - check the Allow teacher-parent conversations option.
Tap the Save button to apply the changes you've made
❗Important: Turning off teacher-parent conversations will also mean non-Admin educators can't start conversations with parents at your service. Parents will still be able to participate in conversations that have been initiated by an Admin educator and with their own family members.