If you’re paying for a certain number of children on your plan, and you want to add more, you can do this by:
Clicking on the gear icon at the top of the page.
From the drop-down menu, select ‘Add child’.
Fill out the form and click the save button.
If you have run out of spaces, admins will see a message saying, "You have reached the maximum number of children allowed on your current plan. Click here to add more spaces to your plan."
Click the "Click here" link and you can update your plan:
On the account page, under Your Storypark plan you will see the current number of children on your plan:
Update this to the new total number of children you need and click the save button - your plan will then be updated. You will be able to create new profiles straight after adding more children to your plan.
If you are on a monthly plan, any additional children you add will be reflected in your next monthly invoice.
If you are on an annual plan, you will be invoiced for any additional children you add, based on the remaining months on your annual plan.
Email us at email@example.com if you have any questions.