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Changing your email address in 'Storypark for Families'

How to change your email address from the Storypark for Families app.

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Written by Support
Updated over 2 years ago

This will update your email address across the whole of your Storypark experience.
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You will need to update with an email address that you have not already used on Storypark. If you have two separate Storypark accounts under two different email addresses, please contact our support team for help.

  1. Tap on your profile image or initials (iOS) or the account icon (Android)

  2. Tap on Profile

  3. Tap on the Email address field

  4. Type your preferred email address

  5. Click the Save button in the top right-hand corner

  6. A validation email will be sent to your new email address. You need to click on this email first to confirm that you are the owner of the new email address. Until you click on the validation email, you will see the previous email in the profile settings and your request to update the email will be pending.
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