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Adding and Managing Family and Contacts in Storypark Chapter 2
Adding and Managing Family and Contacts in Storypark Chapter 2
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Written by Support
Updated over 2 weeks ago

This article is for services using Storypark Chapter 2.

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In this guide learn about:


How to add records for guardians and contacts

After adding a child, you can add their guardians and contacts from their profile, under the Family tab.

  1. Select Add

  2. Choose whether you want to add a Guardian, Contact or Sibling

  3. You’ll be able to create a new record for them or select from existing Guardians and Contacts at your service.

Note: this adds a record for them, but does not automatically invite them to create a Storypark account.


How to invite Guardians to Storypark

After adding a guardian, you can invite them to Storypark.

On a child’s Family tab, select the three dots to the right of the child's details and tap Send Storypark invite. The guardian will receive an email inviting them to access their child’s profile. If they already have a Storypark account, they'll log in with their account, or be prompted to set up an account if they don't already have one.

A guardians details with the three dots menu highlighted

Labels next to a guardian will indicate whether they have No Storypark access or a Pending invitation so you can see who needs to be invited or who still needs to accept their invitation.


How to add a Sibling

To link siblings in Storypark, each child will need a profile already created under the Children tab.

  1. From a child's profile tap the Family tab

  2. Tap Add and select Sibling

  3. Enter the sibling's name and select them from the drop-down list


What are ‘Family-only connections’?

These are any additional people who are not guardians or contact records that are managed by your service but have been invited by the family to the child’s Storypark profile. They may be grandparents, extended family, or support people for the child. They can see the child’s stories in the Storypark app, comment and create moments for the child.

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