In this guide, learn about:
Joining a new early learning service with an existing Storypark profile
If your child is starting at a new early learning service and already has a Storypark profile, the service can send you an invitation for your child's new profile at their service. When accepting the invitation, you can then choose to merge with the current one or not.
You will want to make sure that the new early learning service is sending you an invitation on the same email address that you are currently using for Storypark.
Remove an early learning service
If your child leaves a learning service you may wish to remove them from your child's profile so that they no longer have access.
Families have free access to Storypark, so you will still be able to access your child's stories and notes, even after removing a service.
You would need to log into the website on a computer in order to do this. You will also need to be connected to the child's profile as a Family Admin.
Go to your child's profile page. You can find this by going to the Menu in the top-left corner of the screen and selecting the child profile that you wish to remove from an early learning service:
Click the 'Early learning services' link on the right.
A drop-down will appear with all the early learning services that have access to your child's profile (including any that haven't accepted your invitation yet.)
Note: If you only see the blue Invite early learning service button, the profile is not currently connected to any services.
Click the blue X next to the early learning service's name:
Confirm you wish to remove them, and that service will no longer have access to your child's profile.
